Thursday, September 23, 2010
6:00 PM to 8:00 PM
CE hours:2
tuition: $125
course: M0923

THIS COURSE IS OPEN TO DENTAL BUSINESS OWNERS ONLY.

sign online for course MO923 

Friday, September 24, 2010
9:30 AM to 11:30 AM
CE hours: 2
tuition: $125
course: MO924A

THIS COURSE IS OPEN TO DENTAL BUSINESS OWNERS ONLY.

sign online for course M0924A 

The Association of Certified Fraud Examiners estimates that “the typical organization will lose 7%
of its annual revenues due to occupational fraud.” (Statistic taken from ACFE’s 2008 Report to
the Nation on Occupational Fraud & Abuse.) What is that number in your office?

Dental offices are typically small businesses. A large amount of trust is placed in your employees,
which is essential to true teamwork. However, there are times when this trust is abused.

This course will cover the following topics:
• the methods used by employees to embezzle and defraud;
• red flags that must be addressed immediately;
• how to set up internal controls to lower your risk of becoming a victim;
• how to proceed if you detect dishonest behavior in your office; and
• insurance fraud: what you bill for may come back to haunt you.

RESULTS: Attendees will learn what they need to know to avoid fraud and embezzlement within
their “second home.”

This lecture is partially sponsored by Sonicare.

Teresa Duncan, M.S. Dental Practice Consultant, Odyssey Management, Inc. Faculty Educator and Fellow, Association of Dental Implant Auxiliaries. Member, Association of Certified Fraud Examiners, American Association of Dental Office Managers, and American Academy of Dental Consultants. Ms. Duncan is the author of The Dental Implant Blog.