ACD Lecture Series: Conflict Dispute Resolution: A Practical Approach - Part Two on 4/17

Apr 18, 2024
ACD Lecture Series: Conflict Dispute Resolution: A Practical Approach - Part Two (On Zoom)
Course Details:  
Wed, April 17, 2024 | 6:00 PM - 7:00 PM
*MUST REGISTER BY 2:00PM ON 4/17/24 TO RECEIVE ZOOM LINK & RECEIVE CE CREDIT*
The Zoom link will be emailed the day of the lecture.

Lecture Description:
Conflict is a fundamental aspect of life. We can choose to deepen conflict by hardening into it or we may see conflict as an opportunity to creatively work through often difficult disputes in order to reach workable solutions and even find mutual understanding. Part Two of the seminar will introduce practical mediation techniques that may be used to defuse emotional reactivity and closed-mindedness and to create a space for dialogue and resolution. Participants will not only receive valuable conceptual tools but will, through hands-on exercises, have an opportunity to put theory into practice.

Course Objectives:
Participants will learn and practice mediation skills that:
1) empower people to resolve their own problems;
2) defuse anger and defensiveness;
3) bring to awareness unconscious assumptions and bias;
4) go beneath the surface of positional argument to validate the values each person in conflict holds;
5) bring these values into dialogue, fostering deeper, open communication; and
6) dramatically increase the probability of finding common ground through value-based creative problem solving.

                                                             Register Here