One Week Remaining for Open Payments Dispute Resolution

The Open Payments additional 15-day data correction period ends May 30, 2024.  This period is dedicated for the resolution of outstanding disputes initiated by covered recipients.  It is expected that disputes will be resolved in good faith prior to the May 30th deadline.  Payment records with disputes that remain unresolved after May 30th will be published as disputed.

The Centers for Medicare & Medicaid Services (CMS) does not mediate disputes.  It is important to work directly with the covered recipient(s) to resolve any disputes. 

Data Correction Resources

• Step-by-step instructions regarding the data correction process are available on the Resources for Reporting Entities page of the Open Payments website.
• The Review and Dispute Timing and Data Publication Quick Reference Guide provides information on how the timing of dispute and resolution affect the published data.

Questions - Contact the Open Payments Help Desk

Need help or have questions?  Contact the Open Payments Help Desk at openpayments@cms.hhs.gov or call 1-855-326-8366 (TTY Line: 1-844-649-2766).  The Help Desk is currently operating on extended hours and is available Monday through Friday, from 8:30 a.m. to 7:30 p.m. (ET), excluding Federal holidays.  The Help Desk refers media inquiries to CMS’ Press Office.