NYSDA Publications

CAHPS Holding Webcast on How Patient Narratives Can Support a Patient Experience Strategy

Nov 12, 2024

Per the notice below, the Consumer Assessment of Healthcare Providers and Systems (CAHPS) is holding a free Webcast on how patient narratives can support a patient experience strategy.

Register for Dec. 10 Webcast on How Patient Narratives Can Support Your Patient Experience Strategy

Date: Tues., Dec. 10, 2024
Time: 1-2 p.m. ET

This free Webcast from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program will feature a moderated discussion with three CAHPS team members, who will share their research insights and describe how patient narratives can be used to identify and address improvement opportunities.  For questions, please contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.